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Home > Frequently Asked Questions (FAQ) > Technical Issues > Receiving Duplicate Emails (or Marketing Email after Already Purchased)
Receiving Duplicate Emails (or Marketing Email after Already Purchased) print icon

If you are continuing to receive marketing emails after making a purchase or receiving duplicate marketing emails it is most likely because we have two email addresses for you in our system.

We try to identify duplicate emails to avoid this type of issue but some still slip through.

To stop the duplicate or unwanted emails simply open a help desk ticket here and we will merge your accounts. Be sure and let us know which email address you would like for us to use for correspondence.

 

Need more information? Click here to open a ticket. 

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