Because our membership programs are tied to several different systems we must manually change your username and password for you.  

If you would like to choose a new username or password please click here to open a ticket. We will notify you the change has been made within 24-hours of the request.

Please note that usernames must be an active email address.

(If your request is submitted on a Friday after 8 pm Eastern Time (US) the change may not be completed until the next business day.)

Our customer service hours are Monday-Friday 8 am to 8 pm EST (New York Time).

Need more information? Click here to open a ticket.